Nortel Opens Turkish Centre

Last week, the international story was Nortel’s expanded R&D facilities in China; this week, it’s a new global operations centre of excellence in Turkey that will create 300 jobs. Nortel said the new facilities are part of its efforts to eliminate more than 100 global centers to create a smaller group of centres of excellence. In other words, the company wants to slash costs by making its operations more efficient, while tapping lower-cost talent in markets such as Turkey, China and Mexico. "Nortel is focused on providing the very highest levels of customer support whilst remaining cost competitive," said Joel Hackney, Nortel’s senior vice president, Global Operations and Quality. "Located in the heart of our EMEA region, the new Operations Center of Excellence in Turkey benefits from its proximity to major customers whilst drawing on a strong labor pool and improving our cost competitiveness."

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